Delta to stop accepting pets as checked baggage

Allowable pets can still be transported in most cabins or via Delta Cargo.

Delta will no longer accept pets as checked baggage, but will continue to transport allowable pets in all cabins of service except Delta One, effective March 1, 2016. Customers may also ship pets for travel within the United States as freight through Delta Cargo.

One notable exception to this new policy: Members of the military with active transfer orders will be allowed to transport a pet as checked baggage. Additionally, Delta will continue to accept service and emotional support animals that comply with federal regulations including proper documentation.

“Many of us at Delta are pet lovers and we know that they are important members of the family,” said Bill Lentsch, Senior Vice President - Airport Customer Service and Cargo Operations. “This change will ultimately ensure that we have a high-quality, consistent service for pets when their owners choose to ship them with Delta Cargo.”

Pets that are transported via Delta Cargo are monitored closely by customer service teams during their travel. While at airports, pets are handled in temperature-controlled holding areas and vans. Also, Delta Cargo enlists professional kenneling services if overnight stays are required.

With the change effective March 1, customers will be able to travel with a pet as checked baggage through Feb. 29. Also, Delta will contact customers with bookings after March 1 that are known to include pets as checked bags.