Manufacturer
Honda Aircraft Company reaffirms commitment to service excellence with fourth consecutive FAA AMT Diamond Award
Honda Aircraft Company celebrated its receipt of the William O’ Brien Aviation Maintenance Technician Award developed by FAA for the fourth year in a row. The AMT Employer Diamond Award represents the highest level of distinction awarded to aircraft maintenance employers, requiring that 100% of eligible employees have each individually earned the AMT Award of Excellence.
Honda Aircraft Company’s achievement in receiving this distinction for the fourth consecutive year comes at a time when the company is expanding the scope of its offerings for associate human factors training. Human factors training focuses on a variety of tactics to enhance situational awareness and create tighter collaboration across teams, all of which contribute to the creation of a work environment that ensures the highest level of quality and safety in all operations. While this human factors training has always been a mainstay of talent development at Honda Aircraft Company, its Customer Service center has led the charge in expanding these successful educational programs to additional departments, realizing efficiency gains across the company.
Honda Aircraft Company Customer Service Division Director Luis Jimenez commented: “Our team has done an outstanding job this past year in promoting the Honda Philosophy and its commitment to excellence. Our company culture places heavy emphasis on the customer’s experience when enjoying our aircraft, as well as the joy of creating, which our associates can appreciate as they innovate new technologies and processes. We are proud to support this culture through our training initiatives.”
The same training Honda Aircraft Company associates underwent to achieve this award also facilitated the company’s renewal of its EASA maintenance certification, which enables Honda Aircraft Company to service HondaJet aircraft based out of Europe at its North Carolina facility. By ensuring this certification remains current, Honda Aircraft Company maintains Greensboro, North Carolina as a central hub for the HondaJet fleet, enhancing the quality of the HondaJet ownership experience and simplifying logistics for HondaJet operators by collocating its training and maintenance facilities.