50 SKY SHADES - World aviation news

Welcome ATR cutting-edge customer experience studio

Download: Printable PDF Date: 09 Oct 2021 09:40 (UTC) category:
Publisher:
Welcome ATR cutting-edge customer experience studio - Manufacturer publisher
Dana Ermolenko
Country: France Aircraft: Airplanes

ATR inaugurated its brand new innovative Customer Experience Studio at its headquarters in France, in the presence of local officials. Equipped with seven cameras, a high-performance sound system, touch screens and virtual reality devices, the ATR Customer Experience Studio is the first of its kind in the aeronautical industry.

Through a series of interactive digital experiences, this fully connected space will enable ATR to bring its customers and stakeholders from all over the world to its headquarters, both remotely and in person, for a fully customisable and comprehensive touch and feel tour of its products and services – with a key focus on the manufacturer’s main competitive advantages, including the low fuel consumption and CO2 emissions of its aircraft family.

Stefano Bortoli, Chief Executive Officer of ATR, commented: “ATR never stands still. The COVID-19 pandemic has deeply transformed our lives, however it also acted as a catalyst in the transition towards new innovative ways of connecting to our customers and stakeholders. This Customer Experience Studio will bring the world to ATR, no matter where they are, offering a premium and customisable experience. With this digital-first approach it will show, not tell, how ATR plays a leading role in regional aviation, at the forefront of sustainability, innovation and comfort. It is a significant investment to support our long-term vision, in line with our policy of continuous innovation.”

As the manufacturer has recently kicked-off the celebrations of its 40th anniversary, the inauguration of this cutting-edge studio is another testament of the company’s resilience and pioneering spirit.





Recommended

From first call to final mission: Helicopter Alliance’s Black Hawks excel throughout fire season

UH-60 Black Hawk helicopters operated by Helicopter Alliance played a vital role in combating wildfires across Central and Southern Europe during the aerial firefighting season that has now concluded....

Etihad Airways and Ibom Air launch interline partnership linking Nigeria to Etihad’s global network

Etihad Airways has signed an interline agreement with Nigerian airline Ibom Air, enabling travellers to connect seamlessly beyond Lagos and Accra to five destinations across Nigeria on a single t...

SkyDrive eyes Osaka’s rooftops for a new generation of eVTOL vertiports

Following the successful public flight demonstrations at Expo 2025 Osaka, SkyDrive announced plans to undertake a feasibility study exploring the conversion of Osaka City’s existi...

Azerbaijan Airlines continues fleet modernisation with delivery of another Airbus A321neo

Azerbaijan Airlines (AZAL), part of AZCON Holding, has taken delivery of another Airbus A321neo, increasing its fleet to 31 aircraft as the carrier continues its long-term modernisation strategy. The...

Android Apps development in Riga, Latvia