Jeffrey Carrithers, CEO and founder of GlobalAir.com (Booth C13212), doesn’t claim to have invented the Internet. But his 20-year-old website certainly has held its place as a leader in providing key online components one needs for a modern business aviation flight department. “When I started Globalair.com we were working with 28K dial-up modems. We were right on...
Saturday Delta Air Lines officially launched a “Comfort+” airfare in its reservation system which makes it the first legacy U.S. airline to sell extra legroom seats under their own fare. For future travel starting May 16, 2016, customers will have the option to book the Comfort+ fare; customers who purchase this will be able to select Comfort+ seats which offer: Cust...
TAP Portogal (TP, Lisbon) has signed a firm order with Airbus Industrie (AIB, Toulouse Blagnac) for fifty-three aircraft including fourteen A330-900neo, fifteen A320neo, and twenty-four A321neo. The A330neo order replaces a previous one for twelve A350-900s announced in 2005. The aircraft will join TAP Portugal as part of a fleet renewal programme announced by the airline’s new...
A year on from its acquisition by flight support group Nexus, safety audit provider Wyvern is continuing to refine its programs to give charter operators and their customers a higher level of assurance. “The past year has been one of robust growth under our new ownership, with a lot of new opportunities coming our way, especially in the emerging regions like the Middle East, Africa and India...
Indonesia will on November 25 announce the results of an investigation into the AirAsia crash last year that killed 162 people, the committee probing the case said on Saturday. The Airbus A320-200 went down in the Java Sea on December 28 in stormy weather during what was supposed to be a short trip from the Indonesian city of Surabaya to Singapore. "We plan to announce the report on Nov...
Lufthansa's main cabin crew union threatened further industrial action on Friday as workers protested at Frankfurt airport at the end of a week-long strike which grounded most of the airline's flights. "This strike will end tonight, but if management doesn't change, then strikes will be possible again at any time," Nicoley Baublies, head of the union, told staff. Relati...
By John Walton It’s not often that I’m surprised by a business class meal. Yet flying between Kyoto on a two and a half hour flight one afternoon this autumn, Japan Airlines managed to both surprise and delight me with a beautifully presented meal that tasted as good as it looked. JAL’s Boeing 737-800 regional business class is markedly more spacious than most recliner...
At a hangar at Orly Airport in Paris, Air France officials and journalists watched as the wrapping came off the Boeing 777. Below was the kind of painting one can sometimes see on the subway. Peeling back the masking paper was the artist, JonOne whose career began painting graffiti and subway cars in New York City. At a party to celebrate the airline’s eightieth birthday last year, JonOne...
From mistake fares to tarmac delays, passengers responded with everything but silence as customer service-related complaints against U.S. airlines rose 33% during the past year. Overall complaints are up nearly 60% year-over-year for U.S. airlines, and customer service specific complaints, 1,770 to be exact, represent 11.3 percent of the nearly 12,000 complaints U.S. carriers received between J...
Thai Airways International Pcl has been losing more money even though tourism to Bangkok, Phuket and Chiang Mai is setting records. Thailand’s government just warned executives to finally fix the operations or face consequences. The national carrier’s woes include too much debt, an inability to fill seats and price competition from full-service rivals including Emirates and budget a...
Duncan Aviation is proving here in Las Vegas that watching paint dry is anything but dull. At its display area (Booth N4910) the aviation services provider is showcasing a time-lapse video of what it calls the most complex and costly paint scheme design and application the company has ever undertaken, recently performed on a Gulfstream V. Unique in both layout and materials, the desig...
Honeywell Aerospace launched a new Mechanical Protection Plan (MPP) for the Gulfstream G200 and Bombardier Challenger 604/605. With the new plans, Gulfstream and Bombardier operators will have coverage for components on their environmental and cabin control systems, reducing maintenance time and costs. Under the terms of the new Mechanical Protection Plans, operators can get part...
