As from 11 May 2020 and to ensure the highest level of health and safety, Air France will progressively implement temperature checks on departure from all its flights. These systematic checks will be carried out with contactless infrared thermometers.
A body temperature below 38°C will be required to travel. Customers whose temperature is higher than this may be denied boarding and their reservation will be changed at no extra charge on a flight at a later date.
On 11 May 2020, the wearing of masks will also be made compulsory on all flights operated by Air France, in application of the French directive on the wearing of masks on public transport.
Customers will be notified of these new measures via all communication channels (e-mail, sms, websites) prior to their departure.
These measures are in addition to those implemented by Air France and its partners in response to the COVID-19 health crisis, which include:
In addition, the air in the cabin is renewed every 3 minutes. The air recycling system on board Air France aircraft is equipped with "High Efficiency Particulate Air" or HEPA filters, identical to those used in hospital operating theatres. These filters extract more than 99.99% of the smallest viruses, including those no larger than 0.01 micrometres, thus ensuring that cabin air complies with quality standards. Coronavirus type viruses, ranging in size from 0.08 to 0.16 micrometres, are filtered through the HEPA filters.
Air France reminds passengers that the health and safety of its customers and staff is an absolute priority. All the airline's teams are fully mobilized to ensure the highest levels of health and safety for its customers and to ensure they travel in complete confidence.
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