50 SKY SHADES - World aviation news

Economy Skynest to put economy travellers to sleep

Download: Printable PDF Date: 28 Feb 2020 14:06 (UTC) category:
Publisher:
Economy Skynest  to put economy travellers to sleep - Airlines publisher
Dana Ermolenko
Country: New Zealand Aircraft: Airplanes Airline: Air New Zealand

The Economy Skynest is the result of three years of Air New Zealand research and development, with the input of more than 200 customers at its Hangar 22 innovation centre in Auckland. The airline has filed patent and trademark applications for the Economy Skynest which provides six full length lie-flat sleep pods.  Air New Zealand Chief Marketing and Customer Officer Mike Tod says that as the airline operates some of the world's longest flights, such as the upcoming Auckland-New York service at up to 17 hours 40 minutes one way, it is committed to putting more magic back into flying.

 "We have a tremendous amount of development work underway looking at product innovations we can bring across all cabins of the aircraft. A clear pain point for economy travellers on long-haul flights is the inability to stretch out. The development of the Economy Skynest is a direct response to that challenge," Mr Tod says.

 Air New Zealand will make a final decision on whether to operate the Economy Skynest next year after it has assessed the performance of its inaugural year of Auckland-New York operations. General Manager of Customer Experience, Nikki Goodman says customer and cabin crew feedback on the Economy Skynest during its final phase of development has been outstanding with significant partners also keenly involved.

 "We see a future flying experience where an economy-class customer on long-haul flights would be able to book the Economy Skynest in addition to their Economy seat, get some quality rest and arrive at their destination ready to go. This is a game changer on so many levels," Ms Goodman says.

 "We're so excited to be sharing this product development with our customers. This is one of the highlights of three years' intensive work centred on customer wellbeing. We're sure this innovation is going to be a game changer for the industry and bring significant improvements to long-haul flying. We expect other airlines will want to explore licensing the Economy Skynest from us just as they have with the Economy Skycouch."

 Air New Zealand's Head of Airline Programmes Kerry Reeves says 'can do' is one of the airline's key values and the Economy Skynest prototype is a tangible example of this.

 "At Air New Zealand, we continue to nurture a can-do attitude, we're not afraid of being bold and trying new things. The question is never 'can we do this' but instead 'is it right to do this for our customers?' and, if so, 'how will we do this?'"

 "Our ability to take a good idea, to execute and deliver an innovation that works in our environment, our market and for our people and customers gives us an edge."

 Mr Reeves says the scale of the challenge in developing the Economy Skynest and working through its certification with the necessary regulators is immense compared with the development of the Economy Skycouch™.

"But it was a prize worth chasing and one that we think has the potential to be a game changer for economy class travellers on all airlines around the world." 



Loading comments for Economy Skynest to put economy travellers to sleep...


Recommended

Exceeded in-flight connectivity - Inmarsat Jet ConneX available on large-cabin Gulfstream

Gulfstream Aerospace Corp. announced it has surpassed 500 installations of the Inmarsat Jet ConneX in-flight connectivity platform on large-cabin aircraft. The robust Wi-Fi solution is available on ne...

Hahn Air welcomes 15 new partners in the first half of 2021

Hahn Air announces the addition of 15 new partners in the first half of 2021. The airlines trust the leading ticketing and distribution specialist to expand their indirect sales to secondary markets a...

DA50 RG Debuts at EAA AirVenture

Diamond Aircraft is thrilled to announce the debut of the DA50 RG at EAA AirVenture 2021 in Oshkosh, Wisconsin, from July 26th to August 1st at Wittman Regional Airport.The DA50 RG has recently reache...

BAA Training secures €31 million financing for its global expansion

BAA Training announced it will be getting financing for its global expansion provided by UK Export Finance (UKEF) and US Apple Bank for Savings. Two companies belonging to Avia Solutions Group (ASG) -...