50 SKY SHADES - World aviation news

Mobile booking boom for airBaltic

Download: Printable PDF Date: 13 Feb 2020 13:55 category:
Publisher:
Mobile booking boom for airBaltic - Airlines publisher
Krista Kuznecova
Country: Latvia Aircraft: Airplanes Airline: Air Baltic

airBaltic saw an increase of mobile bookings by 84%  in 2019, compared to the year before. Already 21% of all bookings on airBaltic website were done on a mobile device.Jolanta Rema, VP e-Commerce of airBaltic: “Customer habits are changing, and we see that each year the number of people that purchase their flight tickets on mobile devices grows significantly. To provide a seamless booking process, last June a new mobile friendly version of airBaltic website was launched. It has helped to increase mobile conversions significantly.”

“There is also a notable group of customers who use mobile devices for planning their travel, but still prefer to complete flight ticket purchase on personal computer. In a few years, it is very likely that this significant group will also go fully mobile, therefore we will put more and more efforts in improving our customers experience on mobile,” Jolanta Rema added.

In 2020, airBaltic continues its expansion in the Baltics and will launch 14 new routes, including four new direct destinations from Tallinn, Estonia, and five new destinations from Vilnius, Lithuania. A complete schedule of airBalticflights and tickets for the new destinations are already available on the company's website at www.airbaltic.com.



Loading comments for Mobile booking boom for airBaltic...


Recommended

Reimagine aircraft flight instrumentation - Garmin GI 275

A powerful electronic flight instrument that directly replaces legacy primary flight instruments in the cockpit - Garmin International Announced Gl275. The GI 275 is suitable as a direct replacem...

10th Anniversary of Series 400 Twin Otter First Flight

Viking Air celebrated the 10th anniversary of the inaugural flight of its Series 400 Twin Otter and recognizing a significant milestone in the company’s Twin Otter production program.&...

One more acquisition of Avia Solutions Group - Aviator

The portfolio of Avia Solutions Group became larger, as an angreement is signed to acquire Aviator, a full-range aviation services provider for the Nordic region, from the investment fund Accent...

Ansat supplies to China are ready to start

Russian Helicopters completed validation of the type certificate for Ansat light multipurpose helicopter in the People's Republic of China. The validation of the type certificate by Chinese a...