50 SKY SHADES - World aviation news

SKYCOP urges UK’s CAA to act: British Airways owe up to €45 million to passengers

Download: Printable PDF Date: 26 Jul 2017 06:56 category:
Publisher:
SKYCOP urges UK’s CAA to act: British Airways owe up to €45 million to passengers - Airlines publisher
Krista Kuznecova
Country: United Kingdom Aircraft: Airplanes

Following an “IT failure” that struck the British Airways’ network on the 27th of May, an estimated 75,000 were left stranded at airports across Europe – vacations ruined, business meetings cancelled, tons of nerve cells killed. With seemingly deliberate silence from the carrier, SKYCOP has now approached the United Kingdom Civil Aviation Authority in order to receive answers from the airline as to when and how it would pay its debt which might be as big as 45 million euros to the passengers left without flights.

After the aforementioned incident that paralysed British Airways’ network back in May, the company standing up for passengers and their rights in a fight against airline misbehavior towards flight refunds, SKYCOP, has received numerous  requests from the unlucky passengers asking for what is rightfully theirs. 

As Marius Stonkus, the CEO of global claim platform www.skycop.co.uk explains, the “IT glitch” not only caused major issues and costs to passengers but also created chaos at the airports, as well as damaged the reputation of the whole industry.

“I have personally written and sent out a letter to the CEO of British Airways, Alex Cruz, asking for answers on the compensation status – after all, they might owe up to €45 million, for flight’s sake! Honestly, it just amazes me, how such a previously reputable company has now fallen to such lows – thousands of passengers waiting for their answers on the claims, let alone the low blow that the whole industry has experienced- trust has been lost in airlines worldwide. Since this “IT failure” does not fall under extraordinary circumstances laid out in the EU law, we had no other choice in getting carrier’s attention but to address the CAA and ask them using their competence and influence urge British Airways to give honest answers to their stranded passengers,” explains Marius Stonkus.



Loading comments for SKYCOP urges UK’s CAA to act: British Airways owe up to €45 million to passengers...


Recommended

140,000 sq. ft. Biggin Hill Airport development set for completion by Christmas

London Biggin Hill Airport is announcing that work on its 60,000 sq. ft hangar, 10,000 sq. ft office block and 70,000 sq. ft additional ramp space is on track for completion in time for Christmas,with...

Airbus and Bombardier Announce C Series Partnership

Airbus to acquire majority stake in the C Series Aircraft Limited Partnership ·         Partnership brings together two complementary product lines, w...

Embraer Announces Delivery of the First E190-E2 in April of 2018

Embraer confirmed today April of 2018 as the delivery date of the first E190-E2 to Widerøe, the aircraft’s launch operator. The announcement was made at a press briefing in Athens, Greece...

JetClass launches private jet flights from just 290 euros

JetClass, a ground-breaking, non-subscription travel service that gives travellers the unique ability to book seats on private jets, has released a new schedule which offers seats from as little as 29...