Heathrow Airport has declared itself the world’s first dementia-friendly airport after launching a programme that will train airport staff on how to help travellers suffering from cognitive decline. Air travel can be a stressful experience for even the seasoned frequent flyer. But add to that anxiety the complexities of dementia, and travelling can become an exercise in fear and frustration, says the Alzheimer’s Society in Britain.
To put them at ease, all 76,000 staff members working at Heathrow Airport will be trained on how to support these flyers – most notably security staff. Passing through security has been identified as a particularly stressful part of the airport experience. Security staff will be trained on how to identify potential flyers with dementia and reduce anxiety during this step of the process.
Likewise, frontline staff who work regularly with passengers with “hidden disabilities” such as autism, hearing and visual impairments and dementia, will undergo in-depth training, while designated quiet lounges will help affected passengers find calm.
The programme is also part of the Prime Minister’s 2020 Challenge on Dementia, which encourages businesses to become “dementia-friendly”.
Dementia is a worldwide concern, with the planet’s ageing population projected to bring the number of people living with the condition from 47 million today up to 135 million by 2050.
This is a unique and innovative programme that falls in line with a bigger airport trend health and wellness.
One of the popular programmes being copied at airports around the world is the introduction of yoga classes, to help harried travellers decompress and relax before boarding their flight.
Yoga classes are offered at airports in San Francisco, Dallas-Fort Worth, Chicago O’Hare, Helsinki and Heathrow.
Samson Sky has enlisted renowned Italian automotive designer Luigi Memola to develop the interior design of its Switchblade Flying Car, bringing world-class automotive styling expertise to the roadabl...
Airbus 2026 Cargo Global Market Forecast, unveiled at the Cargo Facts Symposium, predicts that the global fleet of dedicated freighter aircraft will expand by 46%, rising from 2,360 aircraft in 2026 t...
Velocity Maintenance Solutions, an FAA-certified provider of maintenance, repair and overhaul services, has announced a significant expansion of its facilities at Wilmington Airport (ILG) in Delaware,...
Textron Aviation has marked a key milestone in the development of the Cessna Citation CJ4 Gen3 with the rollout of the program’s first production aircraft. The achievement brings the next-g...
