50 SKY SHADES - World aviation news

Passengers on Flight from Auckland to Kuala Lumpur Stuck in Airport Limbo

Download: Printable PDF Date: 08 Oct 2015 23:39 category:
Passengers on Flight from Auckland to Kuala Lumpur Stuck in Airport Limbo - Airports / Routes publisher
Tatjana Obrazcova
Country: New Zealand Aircraft: Airplanes
Source: Stuff

Passengers of a cancelled Malaysia Airlines flight have spent the last day in limbo at Auckland Airport.

Flight MH130 from Auckland to Kuala Lumpur was scheduled to depart on Thursday at 2:15 p.m.

An Auckland woman, who was booked on the flight, said departure was initially delayed by half an hour. Then it was an hour, then three.

Eventually, staff told the waiting passengers the flight had been rescheduled to 3:00 a.m. on Friday.

Travellers were either booked into hotels or, if they lived locally, were given taxi vouchers to get home.

Malaysia Airlines staff took phone numbers and told the passengers they would be called with an update, whether the 3:00 a.m. flight was to go ahead or not.

The Auckland woman, who did not want to be named, said she never got a call.

She spent the night refreshing the Auckland Airport departures information webpage and returned to the airport at 1:45 a.m.

Again, the flight had been delayed.

The woman, who was travelling on to Mumbai, India from Kuala Lumpur for medical reasons, said the scene was "chaos".

"I see people with young children, nearly in tears.

"One boy who was travelling has missed his exams, that's a year of school he's lost.

"There was no one to take responsibility or to take charge of the situation."

She said had been through customs five times in the last 24 hours, with a NZ$75 bottle of whiskey she had bought in the duty free shops binned because she was asked to leave the boarding area.

Most of the passengers have now been booked onto a Qantas flight to Melbourne but they are unsure of how they will get to Kuala Lumpur once they land in Australia.

The woman said the passengers were never officially told the flight had been cancelled.

It was her second time travelling with Malaysia Airlines, but she would not be flying with them again.

"It's absolutely unprofessional behaviour," she said.

"There's a better way of talking and handling people."

Malaysia Airlines refused to comment when contacted.

An Auckland Airport spokesman said he understood technical difficulties had resulted in the cancellation.

Loading comments for Passengers on Flight from Auckland to Kuala Lumpur Stuck in Airport Limbo...


GUINNESS WORLD RECORD title for Most nationalities on an aircraft

Emirates made history and created a Guinness world record as we welcomed 145 nationalities on Emirates flight EK2019 in celebration of the 48th UAE National Day and Year of Tolerance. With over 5...

First two P-72Bs delivered to Italy’s Guardia di Finanza

The first two out of four P-72Bs ordered by Italy’s Guardia di Finanza have been handed over during an official ceremony held at Leonardo’s Caselle Torinese facility today. Deliveries will...

Mississauga Welcomes new Bombardier Global Manufacturing Centre

Mississauga will be home to a new global manufacturing centre for its Global business jets. The 41.2 acre facility will be located on Toronto Pearson Lands. "Mississauga is...

Gulfstream moves EU Parts Distribution Center near Amsterdam

Gulfstream Aerospace has moved its European Customer Support Parts Distribution Center from the London area to near Amsterdam. The new center adjacent to Amsterdam Airport Schiphol houses high-us...