50 SKY SHADES - World aviation news

To meet new COVID-19 requirements Mumbai Airport introduces mobile-enabled kiosks

Download: Printable PDF Date: 10 Sep 2020 07:07 (UTC) category:
Publisher:
To meet new COVID-19 requirements Mumbai Airport introduces mobile-enabled kiosks  - Airports / Routes publisher
Dana Ermolenko
Country: India Aircraft: Airplanes

Mumbai Chhatrapati Shivaji Maharaj International Airport has introduced nearly 50 of SITA’s mobile-enabled kiosks, becoming one of the first airports in India to deliver a completely contactless way for passengers to check-in for their flight. The technology allows passengers to use their mobile device to interact with kiosks. This significantly reduces the need to touch surfaces in the airport and meets the Ministry of Civil Aviation’s (MoCA’s) new passenger processing guidelines aimed at reducing the risk of spreading COVID-19 infections. 

Developed in response to rapidly changing passenger requirements as a result of the COVID-19 pandemic, the application is a cost-effective alternative to significant investment in new low-touch infrastructure. The solution leverages existing common-use kiosks and does not require changes or modifications to airlines’ existing IATA CUSS standard check-in applications.

Mumbai Airport handles more than 47 million passengers a year. With this technology, travelers passing through Terminal 2 of the airport can now simply scan a QR code on their mobile phone or tablet to operate the kiosks. After scanning the QR code, they can then use their mobile device as a trackpad to control check-in and self-bag drop kiosks to print their boarding passes and bag tags.

Rajeev Jain, CEO, MIAL, said: “With the focus on passenger convenience, the new contactless technology has been developed in response to the rapidly changing passenger requirements due to the COVID-19 pandemic.  We want to reassure our patrons of their safety at the airport and are willing to go the extra mile to alleviate any fear of travel during these challenging times.”

Maneesh Jaikrishna, SITA Vice President for the Indian Subcontinent, Dubai, Eastern & Southern Africa said: “In the aftermath of COVID-19, we are focused in delivering technology solutions that help our customers quickly deliver a safe and smooth passenger journey. We are pleased to have supported Mumbai Airport with this, and we’re subsequently rolling this solution to other airports in India too.”



Loading comments for To meet new COVID-19 requirements Mumbai Airport introduces mobile-enabled kiosks ...


Recommended

Modernized Ka-32A11M to be presented at MAKS

Russian Helicopters will present a modernized Ka-32A11M fire-fighting helicopter at the MAKS-2021 International Aviation and Space Salon, held in Zhukovsky near Moscow in July. Ka-32 modernizatio...

Alaska Air Group orders 9 new E175 aircraft for operation with Horizon Air

Embraer has agreed the sale of nine new E175 jets to Alaska Air Group and its subsidiary Horizon Air. The E175 aircraft will fly exclusively with Alaska Airlines under a Capacity Purchase Agreement (C...

CAE to accelerate the design and development of Jaunt Air Mobility eVTOL aircraft

CAE announced that it has been selected by Jaunt Air Mobility to lead the design and development of the Jaunt Aircraft Systems Integration Lab (JASIL) for the the company's new all-electric v...

Clay Lacy grows South Florida charter fleet at Palm Beach International Airport

A Bombardier Challenger 350 has joined Clay Lacy Aviation’s South Florida private jet charter fleet. Based at Palm Beach International Airport (KPBI), this super-midsize Challenger 350 offers do...