MyHandling.com is a business success story, created from the ground up in 2008 at the Chambery Airport during a cold winter day. Pascal Meyer (33) an employee of the French Alps flagship Business Airport began sowing the seeds of development as he contemplated how to create a smoother handling management system.
Since his initial design, 30 FBOs have implemented MyHandling.com’s extremely intuitive software, including Bergen (ENBR), Abu Dhabi (OMAA), Grenoble (LFLB), Chambery (LFLB), Barcelona (LEBL), and the whole Skyvalet network (in France and Spain).
This fast growing tech company dedicated to business aviation management systems is projecting two-digit growth for 2016, keeping pace with expansion experienced in 2014 and 2015.
"I do have a very close relationship with my clients and make sure they are fully satisfied by our system" says Pascal Meyer. "It is THE pillar of our growth. In the small industry, good and bad reputation is so easily made, that’s why I prefer to dedicate time to my current customers over expanding our client base frenetically." "They also helped us a lot to improve the software with additional features or specific developments such as FBO website integration".
Besides this special attention to detail, what really makes MyHandling.com successful?
This new version of MyHandling.com is not only more intuitive, it is also easier to set up and deploy in any FBO. From a local handler with a couple of flights per day to servicing a major hub Le Bourget (LFPB) with more than 100 flights daily thanks to Skyvalet, MyHandling.com has a proven track record of efficiency. Depending on staff size, a complete implementation of MyHandling.com could be correctly done within one week.
This newly released version of MyHandling.com features display enhancements with a responsive interface on any device including tablets or smartphones, allowing ground staff to confirm items to operations centers on the go. For airports, this web-based software is filling the need for optimizing handling costs. “Everyone wants to get as close to instant confirmation as possible,” confesses MyHandling.com’s first customer, Jamel Ladhari, Station Manager in Chambery Airport.
The workflow conceived by MyHandling.com’s IT team "helped us divide by 2 the handling time and allow us to focus on physically attending to our VIP customers at our FBO" he concludes. Finally, aircraft parking visualization and gateway-to-invoicing software, such as Sage, were optimized making it even easier for quick invoicing processes. Pascal Meyer will be attending next 2016 NBAA Schedulers & Dispatchers Conference in Tampa (FL). Attendees can see a live demonstration of MyHandling.com from 19-20 Jan, 2016.
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