50 SKY SHADES - World aviation news

VistaJet International – each flight is a new story to share

Download: Printable PDF Date: 05 Jun 2017 11:42 categories:
Publisher:
VistaJet International – each flight is a new story to share - Business aviation publisher
Tatjana Obrazcova
Country: Switzerland Aircraft: Airplanes

Let us lead you once again back to EBACE 2017 and share a part of our discussion with VistaJet International.

I must confess, that already first steps on board of every VistaJet aircraft are making me feel comfortable, relaxed and home. It is a true pleasure to meet them everywhere in the world, during exhibitions or just welcoming clients flying with them.

Q. VistaJet  team, you have only aviation background people or it is a mix of different industries?

A. We have not only aviation people, we have also people who were previously working in the luxury, fashion and even telecommunication world, so we are able to « shake the industry », to bring new idea, fresh stategyc thinking. The point is to see the industry in a bit different way, comparing to someone who spent some decades working in business aviation.

Q. We just published the information regarding the fact that you are the first company to abolish pisitioning fees globally. Do you expect it to be a revolutionary move that could change the industry ?

A. As we declared – industry first. We want our client to be sure and to see proves of us taking maximum care of them, giving the best possible level of service. Positioning fees are frustrating and unexpected cost for clients. So yes, this is a revolutionary offer for the industry. Let’s see what other companies will do.

Q. In your opinion, what is essential speaking to new business aviation client ?

A. We will make it very simple – take the fear away ! Speak to the clients more as a normal person, as in most cases he doesn’t really understand « aviation » language and it makes him feel incompetent or afraid. So whomever you have to speak to, just understand  who he is, what he needs, explain everything he wants to know, make him confortable to be able to take the decision.

Q. What makes VistaJet different comparing to other companies ?

A. There comes a moment when clients, who are flying really often, are "getting used » to what we offer. We are saying getting used in the best possible way. You have always same design of the cabin, same perfection of services you get, cabin crew remembers your preferences and in an almost magic way are anticipating your desires…. It is pretty difficult to impress more only by a larger cabin, bigger range… So what makes us different ? We are working on many small or big surprices and news on board for our clients, to let them share each time a « flight story » with their colleagues and friends. New emotions, new experience, new story..

We had the opportunity to be the first to board VistaJet to taste and evaluate the best coffee in the world .... Believe me, you feel special and you share this experience with your friends and colleagues!

So Thank you very much for this discussion and amazing experience, such important for a coffee geek !

 

Related event:
22
May
2017
Switzerland, Geneva, Palexpo: Route François-Peyrot 30.


Archived
5 months ago



Loading comments for VistaJet International – each flight is a new story to share...


Recommended

Zetta Jet Receives Commitment for $8.5 Million Post-Petition Financing from Scout Aviation II, LLC

Zetta Jet, a global leader in private international, business and luxury air travel, announced today that its existing lessor Scout Aviation II, LLC ("Scout Aviation") has committed to provi...

Boeing Awards Five-Year Contract to Aircraft Philipp Group of Germany

Aircraft Philipp will produce machine parts for the global fleet of the H-47 Chinook helicopters, becomes part of Boeing’s significant supplier base in Germany. Boeing and Aircraft Phili...

flydubai commits to US$ 27 billion order for 225 Boeing 737 MAX aircraft

Third aircraft order in airline’s 8-year history Dubai-based flydubai (www.flydubai.com) announced a commitment to a US$27 billion order for 225 Boeing 737 MAX aircraft to support the growth...

TRU to bring new training technology to Emirate's world-class training academy in Dubai

TRU Simulation + Training Inc., a Textron Inc. company, announced that it has signed a letter of commitment to provide six Flight Simulation Training Devices (FSTDs), based upon TRU’s new O...