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New stripes aim to change perceptions of Tigerair

With a new uniform and a significant investment into its customer-facing and backend IT systems, Virgin Australia-owned low-cost carrier Tigerair is hoping to change passengers’ perceptions of the airline.  “Our flights have never been consistently more punctual, our customer service never stronger and our customer satisfaction levels are now at an all-time high. It’s tim...

Borghetti to join Coca-Cola Amatil board

Virgin Australia chief executive John Borghetti is joining the board of bottler Coca-Cola Amatil in December. It will be Borghetti’s fourth non-Virgin directorship, as he is currently on the board of Energy Australia, the Australian Chamber Orchestra and NSW Customer Advisory Board. He also sits on the Virgin Australia board. CCA noted Borghetti, who has been in his current role as Vir...

Government releases Badgerys Creek draft airport master plan and EIS

The federal government has released the draft airport plan and environmental impact statement (EIS) for the proposed Western Sydney Airport at Badgerys Creek, paving the way for construction to begin in 2016. The documents cover indicative flight paths, noise contours, the building requirements for stage one of the airport’s development and the long term vision for the facility. Deputy...

Qantas to unveil Retro Roo II in November

Qantas says it will add a second retro-jet to its fleet in November when it unveils another Boeing 737-800 in one of the airline’s historic liveries as part of its 95-year anniversary celebrations. The airline hopes the second ‘Retro Roo’, which will feature one of Qantas’s 12 historic liveries since 1920, will spark a “fresh wave of Australian aviation nostal...

Qantas boosts North American network with more codeshare flights

Qantas has boosted its North American network through new codeshare services with American Airlines, Alaska Airlines and Westjet. The new codeshares come into place for travel after October 25 and cover about 40 routes to the US, Canada and Mexico, Qantas said on Friday. They include flights from San Francisco, which Qantas is resuming service to from Sydney in December, to cities such...

Australian Airports Vulnerable to Hackers

Australian airports may have a strong safety culture, but they are vulnerable to hackers with malicious intent because they have been focusing more on their physical assets than on their IT systems, says former hacker turned IT consultant Phil Kernick. Mr Kernick, now the general manager of CQR Consulting, said cyberspace should now be considered the fifth domain of warfare after land, sea...

Qantas cabin crew models sure to turn heads

Over the years, Barbie and Ken have worked as teachers, lifeguards and even a pilot. And now, based on the latest pop-up display in the Qantas Club at Sydney Airport, the pair can add cabin crew uniform model to an already lengthy CV. To help celebrate the airline’s 95th anniversary Qantas has put 44 Ken and Barbie dolls on display at its Sydney Qantas Club wearing the various cabin crew...

Australian Women Pilots’ Association to honour founder Nancy-Bird Walton

The NSW branch of the Australian Women’s Pilots’ Association (AWPA) is celebrating the career of Nancy-Bird Walton on what would have been the pioneer aviatrix’ 100th birthday. The dinner is being held at Dolton House in Sydney on Friday October 16, a hundred years to the day from Walton’s birth in 1915. Walton, who was the youngest Australian women to gain a pilot&rs...

Brisbane Airport awarded capital city airport of the year

Brisbane Airport has taken out the capital city airport of the year award at the Australian Airports Association (AAA) national conference for a second straight year. The AAA recognised Brisbane Airport for its digital departure card initiative, as well as the upgrades to the international terminal and how it managed the aircraft movements for the G20 conference in November 2014....

Qantas CEO Alan Joyce calls for investment in airports

Qantas chief executive Alan Joyce says investing in Australia’s airports will help boost tourism and bring improved returns for the nation’s airport operators. However, Joyce stresses that investment should come from either government or the airport owners and operators rather than from the airlines that use the facilities. “Our airports show that there are some eye-waterin...

Adelaide to receive Australia’s first A350 services with Qatar

Qatar Airways has chosen Adelaide as its fourth Australian destination, with daily flights to begin in May with Airbus A350-900s. The Doha-based carrier, which currently flies daily to Perth and Melbourne and will add Sydney to its network from March 2016, is the first airline to announce A350 services to Australia. The daily flights will operate as an evening departure from Doha, arriv...

Qantas Plans Non-Stop Flight from Perth to London on New Boeing 787-9 Dreamliner Aircraft

Qantas plans to offer a 19 hour non-stop flight between Perth and London within two years, to become the longest commercial flight in the world. Qantas chief executive Alan Joyce said the airline had plans to fly the 14,000 kilometre route between Australia and the UK by 2017 using its new Boeing 787-9 Dreamliner. "The 787-9 has the range to operate such a route," Joyce told A...