50 SKY SHADES - World aviation news

Dassault expands FalconCare Maintenance program with new options

Download: Printable PDF Date: 14 Oct 2020 13:41 categories:
Publisher:
Dassault expands FalconCare Maintenance program with new options - Maintenance / Trainings publisher
Tatjana Obrazcova
Aircraft: Airplanes

Dassault Aviation recently signed its 500th contract for its FalconCare guaranteed maintenance program and further expanded the program—already the most comprehensive in the industry—to meet a broader range of customer needs and budgets.

Introduced in 2005,FalconCare offers a full range of scheduled and unscheduled maintenance services through C-Check, including airframe, avionics and landing gear parts, labor, consumables, service bulletins and maintenance tracking. This comprehensive coverage ensures predictable and stable annual maintenance costs for operators of Falcon aircraft. It provides maintenance coverage everywhere on the planet through more than 60 Dassault Owned and Authorized Service Centers and 16 Falcon Spares distribution centers.

“FalconCare provides three benefits,” says Jean Kayanakis, Senior Vice President, Worldwide Falcon Customer Service & Service Center Network. “It guarantees a predictable budget, it offers peace of mind by eliminating unexpected maintenance costs, and it helps enhance aircraft value, as demonstrated by valuations in the aircraft Bluebook price guide.”

The new program expansion, based on feedback from flight departments and the Falcon Operator Advisory Board, enhances the flexibility of the pay-as-you-go Falcon Care service by offering operators two different levels of coverage, in accordance with their actual maintenance requirements: 

FalconCare Essential, the basic offering, covering the full cost of genuine Dassault spare parts, with additional services available as options.

FalconCare Elite, an all-inclusive offering covering parts, labor, and consumables along with AOG GoTeam service, documentation, exchange items like batteries and wheels and other maintenance services. 

Each plan includes a FalconCare Efficiency Bonus, which financially rewards operators engaging in the most cost-effective maintenance practices. And both allow operators to establish a Flex Spending Account for miscellaneous costs outside FalconCare coverage. 

"The FalconCare program is customer driven,” said Kayanakis. “Thanks to operator input, we’re now able to offer different plans and options that meet the diverse needs of our growing customer base. We are always tapping the knowledge of our operators on how to expand and improve our service plans, and expect that FalconCare offerings will continue to evolve in the future in line with changing customer needs.”



Loading comments for Dassault expands FalconCare Maintenance program with new options...


Recommended

Bell Delivers Three Bell 407 GXis to Polish National Police

Bell announced a delivery of three Bell 407 GXis to the Polish National Police (PNP). The PNP has been a long-standing Bell customer for about 20 years. The addition of these aircraft will help t...

Adapting to the collapse of the aircraft parts logistics supply chain

Since the beginning of the COVID-19 pandemic, the number of daily flights across all sectors of the industry has significantly decreased and with that, like any other business in the industry, Jet Mai...

Lifting the world to sustainable energy - TECNAM P-VOLT

In this modern world, full of challenges and changes, TECNAM remains more focused than ever on exploring innovative solutions for the future of greener aviation. Never has it been more important to pu...

Techniques Effective Against COVID-19: Boeing and University of Arizona

In a first-of-its-kind series of tests, Boeing and the University of Arizona determined airlines’ current cleaning solutions effectively destroy the virus that causes COVID-19. Boeing compl...