Aviation news analysis
50 SKY SHADES - World aviation news

Textron Aviation's Doncaster service centre bolsters support for Citation, King Air and Hawker customers

Download: Printable PDF Date: 15 May 2017 13:26 categories:
Publisher:
Textron Aviation's Doncaster service centre bolsters support for Citation, King Air and Hawker customers - Maintenance / Trainings publisher
Krista Kuznecova
Country: United States Aircraft: Airplanes

Textron Aviation announced it has added a second mobile service unit (MSU) to its Doncaster Service Center’s fleet, providing Citation, King Air and Hawker customers additional flexibility for scheduled and unscheduled maintenance events. Additionally, the facility recently received foreign approvals from Aruba, Bermuda and Qatar, allowing the Doncaster Service Center and the London Luton line maintenance station to provide maintenance to aircraft registered in those countries. These enhancements follow the service center’s recent authorization for Hawker maintenance and support, complementing the facility’s established Citation and King Air expertise.

“Expanding our capabilities at Doncaster has allowed us to bring factory-direct support to the entire fleet of Citation, King Air and Hawker aircraft operating in the region, and this strategy is clearly resonating throughout our customer base,” said Kriya Shortt, senior vice president, Customer Service. “There is no substitute for factory-direct service, which gives owners and operators peace of mind.”

Acquired in 2012 to provide a factory-direct solution in the UK, Textron Aviation’s Doncaster Service Center provides maintenance and support to Citation, King Air and Hawker customers. Staffed with more than 50 employees, including more than 30 technicians, customers receive factory-direct support that includes all scheduled light and heavy maintenance inspections, parts, repairs and aircraft on ground (AOG) services.

“We value our customers and the relationships we have developed with them,” Shortt said. “As our second largest customer base, we continue to invest in providing factory-direct solutions within Europe, further delivering value to our customers and ensuring they receive the highest level of support.”

Textron Aviation serves its European customers with six company-owned service centers, six line maintenance stations and a team of more than 450 employees, comprised of engineers, service technicians, field service representatives and sales personnel. In the last year, the company’s focused investments in Europe have resulted in localized 1CALL support, three dedicated rapid response aircraft serving the region and a European parts distribution center located in Düsseldorf, Germany, which houses more than 225,000 parts.

 



Loading comments for Textron Aviation's Doncaster service centre bolsters support for Citation, King Air and Hawker customers...


Recommended

Embraer Foresees Demand for 10,550 New Aircraft With up to 150 Seats Over the Next 20 years

Embraer forecasts demand for 10,550 new aircraft with up to 150 seats worldwide, worth USD 600 billion, over the next 20 years. The in-service fleet is set to increase to 16,000 aircraft, up from the...

Airbus - Rethinking city transport

As leader of the Urban Air Mobility Initiative supported by the European Commission, Airbus is uniting a broad range of public and private stakeholders to make the most out of ground and air transport...

Airbus opens first serial production facility for Zephyr High Altitude Pseudo-Satellites.

Opening a new facility, building new crafts  New  Zephyr  currently on its maiden flight  Airbus Defence and Space has unveiled the new Zephyr S HAPS (High Alti...

Airbus flies high during the 2018 Farnborough Airshow’s opening day

Airbus made headlines during the Farnborough Airshow’s opening day with news across the company’s product portfolio – from nine order announcements for commercial jetliners to t...