50 SKY SHADES - World aviation news

Diamond Aircraft hosts inaugural after sales workshop in Wiener Neustadt

Download: Printable PDF Date: 16 Sep 2025 15:19 (UTC) category:
Publisher:
Diamond Aircraft hosts inaugural after sales workshop in Wiener Neustadt - Manufacturer publisher
Dana Ermolenko
Aircraft: Airplanes

More than 70 maintenance experts from over 30 countries joined Diamond Aircraft’s first “After Sales Workshop” in Wiener Neustadt on September 11-12, 2025, to explore one key question: What changes deliver the greatest impact on customer experience?

Over two days, fleet operators, service centers, and OEM partners exchanged ideas in focused discussions and interactive sessions. A highlight was the use of LEGO® SERIOUS PLAY, which turned complex challenges into creative, hands-on solutions.

The workshop strengthened collaboration across the Diamond network and reinforced the company’s commitment to operational excellence, safety, and customer satisfaction.

Luca Giaquinta, Global Director After-Sales at Diamond Aircraft commented: “Our mission is to deliver the best possible experience while minimizing downtime. We are truly grateful to all participants for their energy and contributions. With steady progress over the past years in response time and case resolution, this workshop marks another milestone. The insights shared here will directly shape the future of our after-sales services.”





Recommended

flydubai invites Emirati applicants for new Flight Dispatcher Programme

flydubai announced that applications are now open for its newly launched Flight Dispatcher Programme for Emirati talent. Following the MoU signed earlier this year with Emirates Aviation University, t...

A new era of luxury: Etihad’s celebrated A380 debuts in Tokyo

Etihad Airways celebrated the inaugural flight of its iconic Airbus A380 to Japan, which touched down at Tokyo’s Narita International Airport on 18 June. The arrival marks a landmark moment for...

Embraer and OGMA conclude first C-390 Millennium maintenance for the Hungarian Air Force

Embraer and OGMA have successfully completed the first scheduled 24- month maintenance of a C-390 Millennium aircraft operated by the Hungarian Air Force. The work was carried out at OGMA’s faci...

AZAL adds fourth modern Airbus A320neo to its fleet

Azerbaijan Airlines expanded its fleet with another state-of-the-art Airbus A320neo aircraft. The introduction of the new aircraft is aimed at providing passengers with more comfortable and moder...

Android Apps development in Riga, Latvia