50 SKY SHADES - World aviation news

Gulfstream continues to provide enhanced customer support worldwide

Download: Printable PDF Date: 27 Jan 2017 14:39 categories:
Publisher:
Gulfstream continues to provide enhanced customer support worldwide - Manufacturer publisher
Tatjana Obrazcova
Country: United States Aircraft: Airplanes

Gulfstream Aerospace Corp. reaffirms its commitment to worldwide customer support with an extensive schedule of 2017 events that began with a pilots forum Jan. 18 in Zurich.

The 2017 schedule also includes nine traditional operator forums in the U.S., Europe, Asia and South America, two Customer Advisory Board (CAB) meetings in Savannah and a virtual Operators Conference.

The company’s first-ever pilots forum, which was held in conjunction with the World Economic Forum in Davos, Switzerland, was designed specifically for Gulfstream flight crews. The event, which included presentations on advanced aircraft technology, polar operations, connectivity and the Gulfstream G650 and Gulfstream G650ER, was an interactive collaboration session between pilots and Gulfstream personnel.

The other nine forums, focusing on maintenance and operations, will include fleet status, mandate and technology updates, maintenance management, technical training and pending technical bulletins. In addition, the company will review its fleet support services to ensure operators leverage all available offerings.

“These forums are one of many ways we communicate and connect with our customers worldwide,” said Derek Zimmerman, president, Gulfstream Product Support. “Face-to-face meetings with our customers allow us to build and strengthen our relationships with them. We exchange information and learn from each other.”

Gulfstream’s major regional and national supplier partners will participate in the operator forums, which will feature question-and-answer sessions with subject matter experts on-site and in Savannah. The latter is possible using a live feed from Gulfstream’s broadcast studio, Studio G.

The virtual Operators Conference in June will include presentations by Gulfstream subject matter experts based in Savannah. The three-day online conference, which debuted in 2015, will provide updates on model-specific programs, regulatory mandates, select aircraft systems and critical inspections to pilots, technicians, flight attendants and other flight operations personnel worldwide. 

The CAB, a professional forum for approximately 100 Gulfstream operators, meets twice yearly to provide Gulfstream with feedback about its aircraft and support services.



Loading comments for Gulfstream continues to provide enhanced customer support worldwide...


Recommended

Gama Aviation’s Hong Kong collaboration receives FAA Gulfstream and Bombardier Global maintenance approval

Gama Aviation Hutchison (Hong Kong), is pleased to announce an FAA approval of a comprehensive Ops Spec for its maintenance partner, CASL at its Hong Kong International Airport base. The Ops Spec (...

Gulfstream and Jet Aviation announce changes to St. Louis facility

Gulfstream Aerospace Corp. and sister company Jet Aviation announced that Gulfstream will assume responsibility for Jet Aviation’s maintenance operations at St. Louis Downtown Airport...

Air Partner’s - some predictions for the Private Aviation Market

CURRENT GLOBAL PRIVATE AVIATION MARKET “The population of Ultra-High Net Worth Individuals (UHNWIs) continues to grow globally, which is good news for private jet manufacturers. The impact th...

Marshall Aerospace and Defence Group awarded Boeing Performance Excellence Award

Marshall Aerospace and Defence Group announced that it has received a 2016 Boeing Performance Excellence Award. Marshall designs and manufactures the auxiliary fuel tank system for the P-8 maritime pa...

Airbus hosts Asian Youth Orchestra in Toulouse

Airbus is hosting the Asian Youth Orchestra (AYO) in Toulouse for a special concert, organised in partnership with Cathay Pacific Airways and the Hong Kong Economic & Trade Office. This concert is...

Ryanair's O'Leary would be interested in buying all of Air Berlin

Ryanair would be interested in bidding for the whole of insolvent German carrier Air Berlin, but it needs access to more data on the airline's finances, Chief Executive Michael O'Leary to...