50 SKY SHADES - World aviation news

Gulfstream continues to provide enhanced customer support worldwide

Download: Printable PDF Date: 27 Jan 2017 14:39 categories:
Publisher:
Gulfstream continues to provide enhanced customer support worldwide - Manufacturer publisher
Tatjana Obrazcova
Country: United States Aircraft: Airplanes

Gulfstream Aerospace Corp. reaffirms its commitment to worldwide customer support with an extensive schedule of 2017 events that began with a pilots forum Jan. 18 in Zurich.

The 2017 schedule also includes nine traditional operator forums in the U.S., Europe, Asia and South America, two Customer Advisory Board (CAB) meetings in Savannah and a virtual Operators Conference.

The company’s first-ever pilots forum, which was held in conjunction with the World Economic Forum in Davos, Switzerland, was designed specifically for Gulfstream flight crews. The event, which included presentations on advanced aircraft technology, polar operations, connectivity and the Gulfstream G650 and Gulfstream G650ER, was an interactive collaboration session between pilots and Gulfstream personnel.

The other nine forums, focusing on maintenance and operations, will include fleet status, mandate and technology updates, maintenance management, technical training and pending technical bulletins. In addition, the company will review its fleet support services to ensure operators leverage all available offerings.

“These forums are one of many ways we communicate and connect with our customers worldwide,” said Derek Zimmerman, president, Gulfstream Product Support. “Face-to-face meetings with our customers allow us to build and strengthen our relationships with them. We exchange information and learn from each other.”

Gulfstream’s major regional and national supplier partners will participate in the operator forums, which will feature question-and-answer sessions with subject matter experts on-site and in Savannah. The latter is possible using a live feed from Gulfstream’s broadcast studio, Studio G.

The virtual Operators Conference in June will include presentations by Gulfstream subject matter experts based in Savannah. The three-day online conference, which debuted in 2015, will provide updates on model-specific programs, regulatory mandates, select aircraft systems and critical inspections to pilots, technicians, flight attendants and other flight operations personnel worldwide. 

The CAB, a professional forum for approximately 100 Gulfstream operators, meets twice yearly to provide Gulfstream with feedback about its aircraft and support services.



Loading comments for Gulfstream continues to provide enhanced customer support worldwide...


Recommended

Happy Design Studio and Air Livery complete a new livery design for a Boeing Business Jet.

This is the first collaboration for designer Didier Wolff of Happy Design Studio and the paint specialist Air Livery. As a missing piece to Happy Design Studio’s portfolio of aircraft liver...

Gulfstream exceeds G500 and G600 planned performance

Gulfstream Aerospace Corp. announced that its long-range Gulfstream G500 and Gulfstream G600 offer even better performance than originally promised. During rigorous flight testi...

Sepang Aircraft Engineering becomes a fully owned Airbus subsidiary

Boosting growth strategy of Services by Airbus in Asia Pacific Sepang Aircraft Engineering (SAE), an MRO centre based in Kuala Lumpur, Malaysia, partially owned by Airbus since 2011, has become a f...

Bombardier Launches Smart Training Program for More Accessible Learning

For a fixed monthly payment, the Smart Training program provides technicians unlimited attendance to available technical training courses Bombardier offers aircraft operators a package of core an...