50 SKY SHADES - World aviation news

Welcome ATR cutting-edge customer experience studio

Download: Printable PDF Date: 09 Oct 2021 09:40 (UTC) category:
Publisher:
Welcome ATR cutting-edge customer experience studio - Manufacturer publisher
Dana Ermolenko
Country: France Aircraft: Airplanes

ATR inaugurated its brand new innovative Customer Experience Studio at its headquarters in France, in the presence of local officials. Equipped with seven cameras, a high-performance sound system, touch screens and virtual reality devices, the ATR Customer Experience Studio is the first of its kind in the aeronautical industry.

Through a series of interactive digital experiences, this fully connected space will enable ATR to bring its customers and stakeholders from all over the world to its headquarters, both remotely and in person, for a fully customisable and comprehensive touch and feel tour of its products and services – with a key focus on the manufacturer’s main competitive advantages, including the low fuel consumption and CO2 emissions of its aircraft family.

Stefano Bortoli, Chief Executive Officer of ATR, commented: “ATR never stands still. The COVID-19 pandemic has deeply transformed our lives, however it also acted as a catalyst in the transition towards new innovative ways of connecting to our customers and stakeholders. This Customer Experience Studio will bring the world to ATR, no matter where they are, offering a premium and customisable experience. With this digital-first approach it will show, not tell, how ATR plays a leading role in regional aviation, at the forefront of sustainability, innovation and comfort. It is a significant investment to support our long-term vision, in line with our policy of continuous innovation.”

As the manufacturer has recently kicked-off the celebrations of its 40th anniversary, the inauguration of this cutting-edge studio is another testament of the company’s resilience and pioneering spirit.





Recommended

Thales and Delta Air Lines partner to deliver next-generation Delta Sync seatback experience powered by FlytEDGE

At CES 2025, Delta unveiled its next-generation Delta Sync seatback experience powered by Thales’ award-winning FlytEDGE solution - the first cloud-native IFE system that elevates the passenger...

Daher paves the way for the future of decarbonized aviation - inauguration of the Fly'in technology center

Daher inaugurated its new technology center – called Fly’in – which is dedicated to sustainable aviation. Located at the Tarbes-Lourdes-Pyrénées Airport in southwe...

AI-powered aviation: Bitlux leverages in-house tech to streamline training, onboarding, and scalability plans

Bitlux has set a new standard by using its in-house AI technology to enhance the company’s training and onboarding processes. Under the direction of Kyle Patel, its President and CEO, the compan...

WYVERN welcomes Signature Aviation at PTY as a new Wingman FBO

Signature Aviation private aviation terminal at PTY (Panama City, Panama) has earned the prestigious WYVERN Wingman FBO designation following a successful audit recently conducted by WYVERN. This...

Android Apps development in Riga, Latvia