Many of you have been asking about how the FBO Terminal in Palma de Mallorca works and why there's so much confusion when it comes to choosing the right handling agent. Well, let's dive in and demystify it together!
1.Terminal Ownership: First things first, it's important to note that the FBO Terminal, like other airports in Spain, is owned by AENA (the Spanish airport authority). No handling agent owns the terminal itself!
2.Shared Facilities: It's a communal affair! All the handling agents or FBOs in the terminal share the same facilities, including VIP lounges, airside and landside access, transportation services, and parking facilities. Think of it as a vibrant hub where different agents come together to cater to your needs!
3. Concessionaires: The FBO Terminal has two concessionaires who manage different aspects of the terminal operations and they are not forever. They go through a bidding process every 5-7 years. These concessionaires maintain the terminal facilities, VIP lounges, and cleanliness, and ensure that everyone's experience at the terminal is pleasant. They work closely with AENA!
4. Your Preferred Handling Agent: Now, here's the fun part! You have the power to choose your preferred handling agent based on your personal preferences and requirements. Each agent offers a unique touch and service offerings, so you can pick the one that aligns perfectly with your needs. It's like having multiple flavors of ice cream to choose from!
5. Why the Confusion? The confusion often arises due to the shared nature of the terminal and the misconception that one agent exclusively owns or controls the entire facility. In reality, it's a collaborative environment that allows for competition and choice. So, take your time, do your research, and select the agent that makes your experience soar to new heights!
So, whether you're seeking VIP treatment, exceptional ground handling, or reliable services, the FBO Terminal in Palma de Mallorca has got you covered! Enjoy the sunshine, and the stunning beaches, and let your journey begin with a smile!
Is soundscape important for you? Does it impact your branding? How music in a lounge can change the customer experience? This week, we will release a quiz homemade by two world class sound designers....
I finally visited General Aviation Service Madrid after receiving numerous invitations. I am fully conscious of the subjectivity of my perceptions.I only speak from the perspective of a traveler. I wa...
Exclusive and tailor-made offers on daily, short and mid-term stays all summer long, maximum health prevention procedures, aircraft interiors disinfected: with our new "Daily Optimal" program, we are...
Based on their performances relating to ground movements and optimized stopovers, as well as their environmental efficiency, we can now offer our clients two new innovative services. Exterior dry...
#50SkyShadesOfAlsace Your tailored way to discover an outstanding region There are so many amazing discoveries waiting for you in Alsace! We are offering personalized full package trip to le...
It is important for General Aviation Service to do everything possible to make its services more sustainable. It is clear that sustainability in aviation is a long road, made up of small steps and act...
Our Commercial Director Luis Hurtado just returned from The Air Charter Spring Lunch 2025. A fantastic chance to network with more than 450 experts&nb...
Teamwork is one of pillars of General Aviation Service / handling Spain. It means support to every member of the team when needed. Special thanks to Pedro González Conde, Luis Hurtado Barrutia,...
Dear customers,As the summer season approaches, General Aviation Service would like to share some important operational information for flights to the Balearic Islands, especially Ibiza (LEIB) and Pal...
With over 45 years of industry experience, GENERAL AVIATION SERVICE SL FBO is entering a #new #phase of its hashtag#development : focusing on #growth, #positioning and stronger commercial #impact. We...
