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Etihad Airways news

Etihad Airways airline related news

Etihad Cargo achieves IATA CEIV Pharma recertification

Etihad Cargo has been awarded Center of Excellence for Independent Validators Pharma recertification by the International Air Transport Association. The carrier is one of only 37 airlines to hold IATA CEIV Pharma certification globally. The UAE's national carrier first achieved IATA CEIV Pharma certification in 2019 in conjunction with its hub at Abu Dhabi International Airport and E...

Future of aviation with successful net-zero flight - Etihad Airways & World Energy

Etihad Airways in partnership with World Energy operated the first net-zero flight that is powered entirely by Sustainable Aviation Fuel Book & Claim and direct emission reductions. The service was also the first transatlantic flight operated by Etihad to use contrail-reducing technology supplied by SATAVIA. Using a combination of sustainable aviation fuel and operatio...

First Etihad Airways flight using sustainable aviation fuel

First Etihad Airways flight to use Sustainable Aviation Fuel supplied by ITOCHU Corporation and NESTE took off from Tokyo Narita airport. The pioneering flight was the result of a partnership in which ITOCHU provided Neste MY Sustainable Aviation Fuel to Etihad, making it the first international airline to procure SAF in Japan. Cassie Mackie, Vice President Procurement &...

Demonstrating the future of Net Zero aviation - Etihad Airways and World Energy

Etihad Airways has partnered with World Energy to operate the first NetZero flight powered entirely by Sustainable Aviation Fuel Book & Claim, delivering delegates to COP27 with zero net emissions. The airline will operate its Washington Dulles to Abu Dhabi service, routed via COP27 venue Sharm-El-Sheik to demonstrate the only feasible path to net-zero commercial aviat...

Etihad Cargo becomes first Middle Eastern carrier to join BlueSky sustainability verification programme

Etihad Cargo has advanced its sustainability journey by becoming the first Middle Eastern carrier to participate in The International Air Cargo Association's (TIACA) BlueSky programme. Following the March 2022 launch announcement of the air cargo industry's first multi-sector sustainability verification programme and successful pilot programme, Etihad Cargo is one of the first partici...

Etihad Cargo expands operations in China with additional belly hold capacity to Guangzhou

Etihad Cargo reinforces its commitment to the China market with the introduction of an additional 30 tonnes of belly capacity via two new weekly direct passenger flights to Guangzhou from 10 October, subject to regulatory approvals. With this latest addition to the carrier's network, Etihad will become the first international airline to operate long-haul passenger and cargo services...

Etihad continues to invest in the US market with increased flights & expanded partnership

Etihad Airways continues to strengthen its commitment in the US market with increased flights from New York’s JFK International Airport on the heels of the launch of the airline’s new A350 aircraft, and an expanded partnership with JetBlue. Last night, Etihad invited friends and partners to an event in New York at Cipriani Downtown to celebrate the airline’s latest milestone...

Etihad Cargo enhances its customer service capabilities

Etihad Cargo has enhanced its customer service capabilities with the launch of Microsoft Dynamics 365 based Pulse CRM, which will enable the carrier to meet customer demands more proactively. Etihad Cargo's Customer Contact Centre handles over 13,000 transactions per month, including customer enquiries and feedback, bookings and information requests. As the latest step in the carrier&...