Aviation news analysis
50 SKY SHADES - World aviation news

Embraer Executive Jets retains top ranking in customer support

Download: Printable PDF Date: 05 Aug 2017 07:31 categories:
Publisher:
Embraer Executive Jets retains top ranking in customer support - Manufacturer publisher
Tatjana Obrazcova
Country: Brazil Aircraft: Airplanes

Embraer Executive Jets has once again placed first in customer support, according to Aviation International News’ 2017 Product Support Survey. The company retained its leadership position, receiving a score of 8.4 out of a possible 10, for new and preflown business jets. Last year Embraer achieved this same rating, the highest-ever combined overall average in the industry.

Image result for Embraer Executive Jets

"With a customer centric focus, we are constantly looking for ways to offer the best value to the market. To be ranked first in product support year-after-year reflects our continued commitment to providing our customers with the level of support they expect. We are grateful for the confidence shown by our over 700 customers who fly a fleet of more than 1,100 aircraft in over 70 countries," said Michael Amalfitano, President & CEO, Embraer Executive Jets. "We won’t stop here though. With our new business unit, Embraer Services and Support, bringing together new capabilities from each of Embraer's business segments, we will be able to offer our customers an even better experience, with a broader portfolio of solutions."

AIN’s Product Support Survey is among the most important in the industry, obtaining statistically valid inputs from business aviation users about the product support provided by manufacturers over the last year. The survey is traditionally conducted in May and the results are released in the August issue of Aviation International News.

For the sixth consecutive year, Embraer remains among the highest-ranked companies for product support in the industry.

Image result for Embraer Executive Jets



Loading comments for Embraer Executive Jets retains top ranking in customer support...


Recommended

First Landing on an Unpaved Runway for the PC-24

The PC-24 made its first landing on an unpaved runway. The Super Versatile Jet is currently undergoing a programme of post-certification tests with special emphasis on unpaved runway operations. Pilat...

Air Partner Remarketing Market Update

Air Partner’s Russ Hubbard comments on the Remarketing division’s recent activity and the current market for aircraft sales and leasing Recent Remarketing activity The first half of...

Airbus A330neo en route to function & reliability tests

Flying over European Airbus sites and visiting 15 cities worldwide to test aircraft readiness for airline operations The A330neo, Airbus’ newest widebody aircraft, has embarked on a worldwide...

Cathay Pacific becomes second operator of the A350-1000 widebody

Increased capacity and highest levels of comfort for the airline’s longest flights Cathay Pacific Airways has become the second airline to operate the A350-1000, the world’s newest long...