50 SKY SHADES - World aviation news

You always have a chose

Date: 12 Oct 2016 11:43
Author:

I am always happy to share positive experience about flying. pity that this time it is questions raising experience.

When you are a regular flyer you are used to have different issues and to be honest, the best ever is an airline being nice, fast and effective in solving them.

It is far from being the biggest, the richest airline or something else. It is being clients oriented. At least in my personal opinion.

So I was flying an airline quite often....several times a month...same destination. I saw the service getting a bit different, less cool, then a bit more... then I faced a huge error in their system less than 24 hours before the departure with small kid without being sure they will solve it. The so called support would not work if only I would not be so persistent. Next time I had first problems with connecting bus. But then I was just kicked out despite the reservation as the driver had compatriots to take to the bus. Huge European hub, domestic for the airline. I was immediatly at client service to see what is the reason of this situation, what they will offer as a solution. I am not even telling about the fact that there I found out that they are not even responsible for the bus, no matter that it has their brand name.... Best ever client service answer was - YOU CAN ALWAYS CHOOSE ANOTHER AIRLINE! and then I contacted customer support, even got official registration number for my letter..... It takes already 8 weeks I am waiting for anything like an answer from amazing customer relation department. What I can say....Bravo! You made me choose another airline to be treated with some respect!



Loading comments for You always have a chose...

Recommended

FAI Mamaia WEAF 2009

Svetlana Kapanina | Best Pilot of the Centuryhttp://www.kapanina.comFacebook: https://www.facebook.com/KapaninaSvetlana/Instagram: https://www.instagram.com/svetlana_kapanina/agent: Ideal Sports Netwo...

MAKS-2013

MAKS-2013 (11th), held from 27 August to 1 September 2013http://www.kapanina.comFacebook: https://www.facebook.com/KapaninaSvetlana/Instagram: https://www.instagram.com/svetlana_kapanina/You...

Airplane performance

Many accidents are occurred because pilots failed to understand the effects that varying conditions can have on aircraft performance.In addition to those of W&B, others, such as density altitude, humi...

WARBIRD OVER WANAKA NZ 2006

Svetlana Kapanina | Best Pilot of the Centuryhttp://www.kapanina.comFacebook: https://www.facebook.com/KapaninaSvetlana/Instagram: https://www.instagram.com/svetlana_kapanina/YouTube: https://www.yout...

Al Ain Aerobatic Show 2008

Svetlana Kapanina | Best Pilot of the Centuryhttp://www.kapanina.comFacebook: https://www.facebook.com/KapaninaSvetlana/Instagram: https://www.instagram.com/svetlana_kapanina/agent: Ideal Sports Netwo...

Big launch

Welcome everyone!It is my pleasure to present you my dream! Yes. So easy and so true.  All it takes, a look in the sky. When you start by having an idea of what you wish to do in the industry, ma...

Pilots who just did their job - 350 passengers are safe

Look at them! No matter if it sounds banal - real heroes! A lot of people now are talking about this incident. Orenair pilots safely landed a Boeing-777 with 350 passengers after an engine fire, and l...

Press F5 please

Colleagues, friends and readers! Due to hosting change, please all of you following the link to read, or just visiting www.50skyshades.com, press the F5 button to be sure you are on the platform, whic...

Valkyrie CO50 by Cobalt

Last days we are talking a lot about the Valkyrie CO50. So let me remind you the introducing..

Attention - FLYBY - 2015 Formula 1 Etihad Airways Abu Dhabi Grand Prix

I have to share it and help you enjoy at least some minutes!Etihad AirwaysWatch as our B787 Dreamliner and A380 team up with Al Fursan, the UAE National Aerobatic team, to fly over the 2015 FORMULA 1...