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Qantas to take Australians to holiday in Bali this summer

The Low-Cost Carrier and Digital Threat to Loyalty and Points Programs

Are loyalty and milage programs stale, and representative of the needs of an older generation? That was the suggestion of Ryanair’s CMO, Kenny Jacobs, during a panel session at the World Low Cost Airlines Congress in London. “Loyalty is still important, but loyalty schemes are a lo...

United CEO to Frequent Flyers: ‘We Can Do Better’

Without mentioning anything about the circumstances that find him running the airline, United’s new CEO Oscar Munoz sent an email to MileagePlus members yesterday pledging, “We can do better, and will keep listening to our customers to become the top-performing airline.”...

Flydubai selects Mindtree as a strategic technology partner

Mindtree, a digital transformation and technology services company, has announced a partnership with Dubai-based Flydubai to shape the full digital experience of the connected traveller. Mindtree will focus on transforming Flydubai’s information technology to support passenger sales and service systems, including services such as electronic ticketing and real-time baggage tracking. The ag...

Are These Flight Attendants Really Too Heavy?

Six months ago, Air India warned 600 of its 3500 flight attendants to lose weight and declared them "temporarily unfit" for their duties. That's nearly a whopping fifth of their entire cabin crew workforce. And now it has announced that it will permanently ground 130 of the group who failed to shed enough kilos to place their BMI (Body Mass Index) under 22. But being "o...

Philippine Airlines Nears 787/A350 Choice

Philippine Airlines (PAL) is on track to make a decision by the end of 2015 regarding whether it will order Boeing 787s or Airbus A350s to replace its A340 fleet. The airline has received proposals from both manufacturers and is still conducting its evaluation, PAL President Jaime Bautista told Aviation Daily. The management team hopes to make a recommendation to the board within the...

Low-Cost Airlines Confront National Carriers in Africa

Before Fastjet launched low-cost flights between Harare and Dar es Salaam last year, Zimbabwean businessman Jonathan Jabangwe had to brave a hair-raising, three day bus journey to meet his clients in Tanzania. Fastjet is among a wave of low-cost airlines launching or expanding operations in Africa as they seek to capture middle-income travellers who are tired of dangerous road journey...

Flight Returns to Manchester After Declaring Emergency

A flight has had return to Manchester after declaring an emergency. Thomson flight BY2358 was just a short time into its flight to the Spanish island of Menorca when the pilot is said to have made a mayday call over Birmingham. That was later downgraded to a less urgent "pan pan" call but the plane, which had around 160 passengers on board, turned around and immediately b...

Lufthansa Expects EUR500 Million Profit Boost from Board Overhaul

Lufthansa is stepping up its cost-cutting overhaul with a streamlined management structure it said will boost profit by EUR500 million (US$564 million) a year and provide a new boss for the Eurowings budget brand that has raised tensions in its long-running dispute with pilots. The German airline, long known for a focus on business customers, is expanding budget operations as it battles the lik...

Airlines Try to Woo Customers Back to Their Own Websites

Airlines are trying to draw passengers away from low-price comparison sites and back to their own home pages, seeking to boost profits by selling them extra services such as additional legroom or access to airport lounges. Airlines across Europe and the U.S. are experimenting with strategies to bring travellers back to their own websites. These range from improving the booking pr...

Suspected Heart Attack on Board Emirates Flight 203 Prompts Stop in Gander

One of the world's largest passenger planes had to make an emergency landing at Gander International Airport on Wednesday afternoon. The Emirates airline flight 203 from Dubai to New York City diverted to Gander after it was suspected someone onboard was having a heart attack. The Airbus 380 will refuel before taking off to New York City, said Brian Hicks, manager of...

Flights Canceled, Delays Reported at Ontario Airport After Power Outage

At least a half-dozen flights were canceled and more than two dozen others were delayed Wednesday after a power outage affected two major terminals at LA/Ontario International Airport. The power outage occurred at 12:15 p.m., prompting the airport's emergency generators to switch on for most of the grounds, except for Terminals 2 and 4, spokeswoman Mary Grady said. It was unclear wh...

Arkefly Rolls Out Fleet-wide Streaming IFE Solution in Just 12 Weeks

This week at Aviation Festival in London, Arkefly Managing Director Hans van de Velde gave a keynote outlining the success of the TUI Cloud streaming IFE pilot program (using passenger’s own devices) which was fully deployed across the Arkefly fleet in an astonishing 12 weeks. At the conference he also hinted that the entire TUI family of 140 active aircraft (comprising the fleets of Thom...

Following Delhi Fire Scare, Air India's Fleet Being Audited for Flight Safety

Air India's entire fleet of aircraft, over 100 in all, is undergoing an emergency engineering audit. The Directorate General of Civil Aviation (DGCA), which began the audit on September 11, has told its officers to submit the audit report to it within 15 days. The audit was ordered following safety concerns that surfaced after two cases of safety scares that involved AI aircraft. On Septemb...

TAM Airlines reveals their first A350 XWB

The first A350 XWB for TAM Airlines rolled out of the Airbus paint shop in Toulouse, revealing the aircraft in its signature red, white and blue livery. The aircraft will continue through the next stages of production, including the installation of engines, completion of cabin furnishing and cockpit fitting, before starting ground and flight tests. The aircraft is scheduled for...

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BGS expands fueling partnership with Freebird Airlines ahead of summer 2026 season

Baltic Ground Services, an international provider of ground handling and aircraft fueling services, has expanded its cooperation with Turkish leisure carrier Freebird Airlines across several airports...

dnata wins multi-year Silk Way Group cargo handling contract in Singapore

dnata has secured a new multi-year contract with Silk Way Group to provide cargo and freighter handling services at Singapore Changi Airport (SIN), further strengthening a longstanding global par...

Cathay Pacific announces plans to launch direct flights to Almaty

Affirming Cathay’ ongoing commitment to growing Hong Kong’s connectivity with Belt and Road countries, Cathay Pacific is pleased to announce plans to launch direct flights to Almaty,...

Kuala Lumpur, Houston, Singapore: Starting in October, Lufthansa will begin flying to new destinations with Allegris

Lufthansa is focusing more than ever on premium service: Following the introduction of the new in-flight service on all long-haul flights in early May, the number of destinations where passengers can...

Air passenger rights reform: as European negotiations nearing conclusion, up to 60% of travelers could lose their right to compensation

Air passenger rights in Europe are at a critical crossroads. On June 2, the European Union’s Conciliation Committee will meet for a final round of negotiations on the revision of the European re...

Liebherr and Loong Air sign service agreement for heat transfer equipment

Liebherr-Aerospace and Loong Air launched a long-term collaboration, with Liebherr-Aerospace providing major repair and re-coring services for the heat transfer equipment on Loong Air’s A320ceo/...